How to cancel your subscription
Short answer: In your account, under Account, whenever you want, in 2 clicks. Or without logging in, with just your email and a 6-digit code.
- From your accountLog in, open the Account tab and tap "Cancel subscription". Confirm once.
- Or without logging inOn the How to cancel page, enter your email. We send you a 6-digit code.
- ConfirmYou get a confirmation by email.
In your account, cancelling takes 2 clicks, and the cancel button is always on screen. No question is required, and you don't need to call or email. Paid less than 7 days ago? The refund is in full. If you paid with the “IQ only” option, it is a one-time payment and there is nothing to cancel.
If the code doesn't arrive, write to contato@iqnorth.com asking to cancel. We cancel and confirm by reply.
After you cancel, there are no new charges. Training, games and tests stay available until the end of the period you already paid for, and the report you unlocked remains yours.
Changed your mind? You can undo the cancellation in the Account tab until the access date. Cancel now, with just your email.
