Subscription
Does the subscription renew automatically?
Short answer: Yes. After the first 7 days, it renews once a month until you cancel, and we email you 3 days before each charge.
- The first 7 daysThe subscription starts with 7 days of full access.
- The renewalIf you don't cancel before those 7 days end, it renews automatically and is charged once a month, on the same day of the month. If you pay for the trial with Pix, it uses Pix Automático (automatic Pix): the same QR code pays today's amount and authorizes the monthly charges. If you choose the “IQ only” option, it is a one-time payment and does not authorize any future charge.
- The reminderWhile the subscription is active, we email you 3 days before each charge.
After the first 7 days, the renewal is monthly, at the amount stated in the Terms, until you cancel. The date of the first monthly charge is in your email receipt, and we email you 3 days before every charge. With Pix Automático, cancel in your account or in your bank's app; with a card, cancel in your account.
To stop the renewal, cancel in your account, under Account, or on the How to cancel page with just your email. You keep access until the end of the period you already paid for.
Still have questions?Write to us. We reply by email.
Contact support
