Support
Help center
Pick a topic or search. You can cancel and get a refund without talking to anyone.
Subscription
Does the subscription renew automatically?
Yes. After the first 7 days, it renews once a month until you cancel, and we email you 3 days before each charge.
How to cancel your subscription
In your account, under Account, whenever you want, in 2 clicks. Or without logging in, with just your email and a 6-digit code.
How to request a refund
Within 7 days of payment, in full, from the Account tab. You don't need to explain why.
Account and data
I didn't get the login email
Check your spam folder and the Promotions and Updates tabs. The link is valid for 20 minutes and works once; if it expired, request a new one.
Where do I see my result?
In your member area, on the Report tab. On another device, log in with the email you used for the test and get a login link.
How to change your account email
For now, email changes are handled by our support team, to make sure the request really comes from you.
How to delete your account and data
In the Account tab, tap "Download or delete my data". You can download everything before deleting it.
How do I take my answers out of the research?
In the Account tab, turn off "Use my answers, without my name or email, to improve the test".
Test and results
How long does the test take?
About 20 minutes, from start to result. There's no time limit per question.
Can I retake the test?
Yes. To compare without memorizing the questions, the subscription includes a retest with a parallel form, 30 days after your first test.
Why a range instead of a single number?
Because no test measures without error. The range shows where your result most likely is, with 95% confidence.
My result was marked as unreliable
It happens when many answers came too fast or the pattern of right and wrong answers is very unusual. Retaking the test is free.
How to download the certificate
On the Report tab, scroll down to Certificate, type your name and tap "Download / print certificate".
When does the retest open?
30 days after your first test, once your subscription has renewed for the first time. Your member area shows the exact date.
How can someone check my certificate?
On the Verify a certificate page, with the code printed on it. Only your first name, the initial of your last name, the date and the range are shown.
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Ready to see how you reason?
Start now. At the end, your estimated IQ with the 95% range stays in your member area.
Start the testTaking the test is free · IQNorth is an educational reasoning test: the result is an estimate, with a margin of error, for personal and educational use.